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Questions

Approval, replies, results and newsletters, answered plainly.

Plans and approval

Do I see the posts before they go out?

Yes. Each month's plan is sent to you for approval before anything is posted.

Which platforms do you cover?

Steady covers Instagram, shared to Facebook. Sorted covers two platforms, for example Instagram and Facebook, or Instagram and TikTok. The Full Month covers up to three.

What happens to comments and messages?

They are checked on set days: twice a week on Steady, three times a week on Sorted, each weekday on The Full Month. Simple questions are answered and booking enquiries are passed to you.

Can I have more than my plan includes?

Yes: an extra Reel, an extra platform or a one-off launch push is £30 an hour, agreed in writing before it is done.

Results, ads and accounts

Will I get more followers?

No result is promised: no follower, reach or booking claims. What you are buying is the work itself: the posts, the Reels, the replies and the monthly round-up.

Do you run paid ads?

No. Paid ads are not offered, and ad spend is never included in any price.

How does Laura get access to my accounts?

How access works is set out in the written plan, before you agree. Your own tools, such as an email platform or a design app, are yours to pay for if you need a paid plan.

Newsletters

Who will the newsletter go to?

Only to lists you confirm were collected with consent. Every newsletter carries a way to unsubscribe, and unsubscribes are honoured.

I don't have a newsletter yet. Where do I start?

The Newsletter Set-up: an account in your name, a sign-up form with clear consent wording, a template and a welcome email. See Newsletters.

Booking

How does it start?

With a free discovery call, or the Social Check-up as a first paid step. After the call Laura sends a written plan with its price, and every booking is confirmed by email before work starts.

Where does a Content Day happen?

At your premises, within an agreed local area. Travel is explained beside the prices once Laura sets it.

Can I change my mind?

You have 14 days to change your mind after booking. See How booking works. Monthly plans are paid by the month: the term and how to cancel are set out in the written plan, before you agree.

Are the posts on this site real?

No. The café and its posts are fictional, made up to show what a month of posts looks like. Every picture is an illustration.

Start with a free call.

Tell Laura about your business and how you post now.

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